Return & Refund Policy

If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item, UA Fashion will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

UA Fashion will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

A 15% returning fee will be incurred on refund orders due to errors not caused by us. All refunds will be given in store credits for future purchases unless mentioned.

 

For an eligible return:

  1. Your item must be unused and in the same condition that you received it.
  2. It must also be in the original packaging.
  3. Our free returns are strictly only applicable for any errors or damages caused by us and approved by our quality control team.
  4. For sizing matters or other related issue, any shipping fee back to us will not be covered and will be bared by the customer himself.
  5. We highly recommend returning all items using a traceable shipping method, as we will not be held liable for lost packages.
  6. Any return or exchange item will have to be approved by us and qualify with our 95% RULE first before we are able to further process your request.

IMPORTANT NOTICE: All our sneakers and clothing are 95% and above accurate to the retail (95% RULE), this really depends as each batch is made very limited in order to maintain top quality & consistency throughout. At UA Fashion, we are confident that we are able to guarantee that all our products are 95% and above accuracy.